Return Policy
 

An instrument being rented may be returned at any time. Rental payments are due through the date of return. There are no interest, finance or cancellation charges. A Joyful Noise must be notified directly of intent to return an instrument by bringing the instrument to the store during business hours or by calling (810) 373-4030 for proper return instructions. A Joyful Noise will not be held responsible for any instrument not returned in this manner.
 

Purchased non-rental items may be returned or exchanged within 14 days of purchase.  Please note the following exclusions and terms:
 

• Reeds, mouthpieces, harmonicas, recorders or any other merchandise that is placed in the mouth, plus earplugs are excluded for sanitary reasons.  Unopened, still sealed, full packages of reeds may be exchanged.
   

• Special Orders, including digital downloads, are excluded.
   

• Print music, and books are ineligible for return due to copyright laws, but may be exchanged. 
   

• Eligible returns and exchanges must have their original packaging, with all included items, in their original condition.  Items not returned or exchanged in this manner will result in a re-stocking fee of 15%.
   

•  All SALE ITEMS ARE FINAL SALE.
   

• Shipping charges are non-refundable.