Return Policy
An instrument being rented may be returned at any time. Rental payments are due through the date of return. There are no interest, finance or cancellation charges. A Joyful Noise must be notified directly of intent to return an instrument by bringing the instrument to the store during business hours or by calling (810) 373-4030 for proper return instructions. A Joyful Noise will not be held responsible for any instrument not returned in this manner.
Purchased non-rental items may be returned or exchanged within 14 days of purchase. Please note the following exclusions and terms:
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Reeds, mouthpieces, harmonicas, recorders or any other merchandise that is placed in the mouth, plus earplugs are excluded for sanitary reasons. Unopened, still sealed, full packages of reeds may be exchanged.
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Special Orders, including digital downloads, are excluded.
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Print music, and books are ineligible for return due to copyright laws, but may be exchanged.
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Eligible returns and exchanges must have their original packaging, with all included items, in their original condition. Items not returned or exchanged in this manner will result in a re-stocking fee of 15%.
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All SALE ITEMS ARE FINAL SALE.
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Shipping charges are non-refundable.